The withdraw button is inactive
- Your balance is below the amount. Each amount in the Rewards tab becomes active only when your balance reaches it. Before your first withdrawal, a registration bonus does not count toward the amount.
- You already have an open request ("Payment request has already been sent"). Only one request can wait at a time. You can request again as soon as it has been processed.
- You changed your email in the last 7 days. For security, withdrawals are disabled for 7 days after an email change.
- The method is not available for your balance or country. Only the methods shown in your Rewards tab can be used.
"Payment is refused"
A refused payment usually means that your account has been blocked by one of our survey partners (for example Lucid or PureSpectrum) or has not passed a security check, often because of a VPN, a hidden IP address or low-quality answers.
What to do:
- Contact support@tgmpanel.com from your registered email.
- We will check your account and, where possible, ask the partner to review the block. We cannot see the partner's reasons in detail and cannot lift a partner's block ourselves.
- Meanwhile, remove the cause: turn off VPNs and use a recommended browser (see VPN, apps and location issues).