Where to withdraw
Log in and open Rewards. There you can see your current balance, the payout methods available in your country, the amounts you can withdraw and the history of your rewards.
How a withdrawal works
- Choose a payout method and one of the amounts shown. You can withdraw only these fixed amounts — the smallest one is your minimum. An amount becomes available (its button turns active) as soon as your balance reaches it.
- Confirm the request. The points are deducted from your balance straight away and your request waits for processing.
- Our team reviews every request before it is paid. If a request is rejected, the points are returned to your balance.
You can have only one open request at a time. As soon as it has been processed, you can request the next one.
Which payout methods are available?
Payout methods and minimum amounts depend on your country and are always shown in the Rewards tab. They can include:
- PayPal
- CY.SEND gift cards (always from 2 USD)
- Mobile top-up (in selected countries)
Can I get my reward by bank transfer, mobile money or Amazon?
No. We do not send rewards to bank accounts or mobile-money wallets, and Amazon gift cards and prepaid Visa cards are not offered. If you use PayPal, you can move money from PayPal to your bank yourself. We are working on adding more reward options, such as gift cards, to more countries.
How long does it take?
| Withdrawal | Usual time |
|---|---|
| Your first withdrawal | about 10 working days |
| Every later withdrawal | 1–6 working days |
The first withdrawal takes longer because, for security reasons, we verify every new account before paying. When we see a high number of fraudulent accounts, every withdrawal goes through additional checks, and a payout can then take up to about 10 working days.
What can delay a payout
- Your PayPal email does not match the email of your panel account. See Getting paid with PayPal.
- You changed your email address. For security, withdrawals are disabled for 7 days after an email change.
- Account verification. If our survey partners are still confirming the quality of your recent surveys, the payout waits until they finish, which usually takes 2–4 weeks.
- Your account is blocked by a survey partner. See Why is my withdrawal refused?
Still not received?
If your reward has not arrived within the times above, contact support@tgmpanel.com from your registered email and include the payout method, the date of the request and the amount.