"Invalid credentials"
This message means that the email address or the password is not correct.
- Check the spelling of your email address.
- Passwords are case-sensitive — make sure Caps Lock is off.
- If you are sure your details are correct, clear your browser's cache and cookies or try another browser.
I forgot my password
- On the login page, click Forgotten password.
- Enter the email address you registered with.
- Open the email we send you and follow the link to set a new password. The link is valid for 24 hours. Check your spam folder if you cannot find it.
A new password must have at least 8 characters, including upper-case and lower-case letters and a digit, and must not contain your email address.
To change a password you know, log in, click the gear icon in the top-right corner and go to Account settings → Change password.
My account or IP address is blocked
For security, after 10 failed login attempts in a row your account and your IP address are blocked for 90 minutes. The block lifts automatically — wait and then log in again, or reset your password. If you cannot wait or still cannot log in, contact support@tgmpanel.com from your registered email address: our team can unblock your access straight away.
"Account not found"
- You may have registered with a different email address — try the others you use.
- Each country has its own panel. Make sure you are logging in to the panel of the country you registered in.
- If your account was deleted, it cannot be restored.
Do not create a new account if you cannot log in — only one account per person is allowed. Contact support instead.