What is a CY.SEND gift card?
A CY.SEND gift card (also written CySend) is a code that you exchange for rewards from the CY.SEND catalogue available in your country. It is a voucher, not cash. You can receive one in two ways:
- As a payout method. Where it is available, you can choose a CY.SEND gift card when you withdraw your points in the Rewards tab. A CY.SEND payout always starts at 2 USD. See How to withdraw your rewards.
- As the reward for some surveys. The survey invitation tells you when a survey is rewarded with a CY.SEND code instead of points.
How you receive the code
- The code is sent to your email address, not through the CY.SEND website. The subject is similar to "Your Gift Card Reward" or "Your X USD Reward".
- For a survey reward, enter your email address in the reward window at the end of the survey and double-check it — the code goes only to that address. It usually arrives within a few hours.
The value is given in US dollars. Keep the email: the code stays valid and can be used on CY.SEND at any time.
How to redeem the code
- Create an account at www.cysend.com. We recommend choosing USD as the account currency.
- Log in and open Redeem Reward Card.
- Enter the code from the email.
- Browse the catalogue and select your country to see the rewards available where you live.
Good to know
- A CY.SEND code cannot be exchanged for panel points, cash, PayPal or phone credit from TGM Panel.
- A code cannot be cancelled once it has been sent to your email address.
- The rewards on offer and their conditions are set by CY.SEND and depend on your country.
Problems
- No email: check your spam and junk folders. If it is not there, contact support@tgmpanel.com with the survey number and the email address you entered.
- The code is invalid or the balance stays at 0: check that you entered the full code from the original email. If a reminder email has broken links, use the first email you received after the survey. Then contact CY.SEND support through the chat on their website, or send us a screenshot and we will help.
- You cannot register or log in on CY.SEND: try another email address or contact CY.SEND support.