One account per person
You can have only one account in our panel, and each email address and phone number can be used for only one account. Trying to open several accounts can lead to your account being closed and all collected points being removed. This is explained in the Terms and Conditions you accepted when you registered.
Family members and friends
Other people in your household can join, but each person must register themselves, with their own form and their own email address, and answer their own surveys. You must not use someone else's account, and nobody may use yours.
I forgot my login and want to start again
Do not create a new account. Use Forgotten password on the login page or contact support@tgmpanel.com — we will help you get back into your existing account.
I moved to another country
A panel's country cannot be changed and accounts cannot be transferred. Register in the panel of the country where you now live. Please contact support about your old account — you may need to close it.
Accounts in other research panels
You may be a member of other research panels. The same survey can appear in several panels, but each survey can be completed only once, whichever panel it comes from. A second attempt is rejected as a duplicate.