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Completing Surveys
Survey invitations, screen-outs, quotas, statuses and survey problems
9 articles
Why am I not getting surveys?
How survey invitations are sent, how you are notified, and what you can do to receive more surveys.
Why was I screened out of a survey?
A screen-out means you did not match the group a survey is looking for. Here is why it happens and how to reduce it.
What do "Quota full" and "Survey closed" mean?
Why a survey can be full or closed by the time you open it, and why invitation links sometimes stop working.
What do the statuses in my survey history mean?
Started, Finished, Screenout, Quota full, Survey closed, Disqualified and Declined — what each status in your survey history means.
How long does a survey take?
Most surveys take 10–15 minutes. Here is why a survey can take longer than its estimate.
Why did I get a survey in a different language?
Survey language is set by the research partner, not by TGM Panel. Here is what to do when a survey arrives in another language.
Survey Technical Problems
What to do when a survey will not load, freezes, will not let you continue, or does not display properly.
Why can't I take surveys outside my panel's country?
Every TGM panel belongs to one country, and surveys can only be completed from that country.
Do I have to take part in every survey?
No. You decide which surveys you take — but the more you complete, the more you earn.