What is a mobile top-up?
In selected countries you can withdraw your points as credit (airtime) on your mobile phone. If it is available for you, you will see it as a payout method in the Rewards tab, together with the amounts you can choose.
How to request a top-up
- Open Rewards and choose the mobile top-up option.
- Choose the amount. Depending on your panel, the top-up is sent to the phone number in your profile, or you enter the number together with your country dialling code.
- Confirm the request.
- Top-ups work only for prepaid numbers.
- Keep the phone number in your profile up to date and double-check any number you enter. A top-up sent to a wrong number cannot be reversed.
- Operators offer fixed top-up values, so the amount credited can differ slightly from the amount you chose.
How long does it take?
A top-up usually arrives within 2–6 working days. If it has not arrived within 6 working days, contact us.
The top-up did not arrive
Sometimes an automatic top-up fails for a particular operator. In that case our support team can send it manually. Contact support@tgmpanel.com and include:
- your phone number with the country code
- the name of your mobile operator
- the date of the request