Profile survey answers
You can update your answers in the Profile section of the panel. For security reasons, profile data can be changed once every two weeks. You can make your first change two weeks after you first filled in your profile — so if you made a mistake at the start, you will need to wait two weeks to correct it.
Keep your profile up to date when something changes, for example your job or household, so you are matched to the right surveys.
Email address
- Log in and click the gear icon in the top-right corner.
- Go to Account settings → Change email and follow the instructions.
For security, withdrawals are disabled for 7 days after you change your email, and you are logged out of all devices.
Password
Click the gear icon and go to Account settings → Change password. If you have forgotten your password, use Forgotten password on the login page.
What is my ZIP or postal code?
It is the postal code of the place where you live. You can find it on a utility bill or an official letter, or by searching for your address online. If your area has no postal code, contact support.
Details our support team can change
If you need to correct your phone number, postal code, gender or date of birth, contact support@tgmpanel.com from your registered email address. We can also help with your email address.
What cannot be changed
The country and language of a panel cannot be changed. If you have moved, register in the panel for the country where you now live.
Can I update my profile by phone?
No. TGM Panel is an online platform and does not run a telephone helpline in any country. Profile data can only be updated in your account.